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AI · Live Events

EventBooker — a unified fan ecosystem for live tours

Planning an end-to-end trip around a live music event means juggling flights, hotels, merch, ticketing and fan communities across half a dozen disconnected apps. Fans lose context, miss drops and arrive frazzled.

EventBooker — A Unified Fan Ecosystem — AI · Live Events case study cover
Role
UX Lead
Duration
Concept
Company
Concept project
Domain
Live Events · Consumer · AI Concierge

01

The problem

Planning an end-to-end trip around a live music event means juggling flights, hotels, merch, ticketing and fan communities across half a dozen disconnected apps. Fans lose context, miss drops and arrive frazzled.

02

The approach

Design a unified fan ecosystem that takes a user from sign-in to the live event — booking travel, stay and apparel, joining the live stream and fan chat, unlocking membership perks and syncing with Spotify / YouTube / Weverse.

Parent → inner screen flow

Mapped a Login → Event Home → {Flights · Hotels · Merch · AI Assistant · Live Event · Membership · Integrations} flow so every parent surface had a single clear job and every inner screen extended it without breaking context.

  • Auth — social login via Google / Spotify / Apple.
  • Main — Lolla 2024 overview with quick nav across Flights, Hotels, Merch, Live, Membership.
  • Booking — flights (Booking.com / MakeMyTrip), hotels near venue, merch & apparel, AI concierge for end-to-end planning.
  • Inner — live stream + fan chat + fan-meet slot, membership tiers with holo sticker collectibles, and Spotify / YouTube / Weverse account sync.

AI concierge as the connective layer

The AI assistant sits across the flow as a floating layer — fans ask it to plan stay + travel + outfit, and it stitches together inventory from booking, merch and ticketing partners into one confirmable plan.

Live event as the emotional peak

Event-day surfaces collapse to what matters: live stream, fan chat ranked by signal, and a fan-meet reservation slot — designed so the app gets out of the way during the show.

03

The outcomes

  • When a journey spans many partner apps, the design job is orchestration — not another booking UI.
  • Membership and collectibles work when they're earned during the experience, not sold before it.

04

Selected screens

App flow — skeletal wireframes covering Auth, Main and Booking surfaces.
01App flow — skeletal wireframes covering Auth, Main and Booking surfaces.
Inner screens — live event, membership & stickers, and platform integrations with parent → inner screen map.
02Inner screens — live event, membership & stickers, and platform integrations with parent → inner screen map.
Auth — social sign-in via Google, Spotify and Apple, framed for festival-night context.
03Auth — social sign-in via Google, Spotify and Apple, framed for festival-night context.
Event home — Lollapalooza Mumbai overview with lineup, live status and quick stats.
04Event home — Lollapalooza Mumbai overview with lineup, live status and quick stats.
Flights — partner inventory (IndiGo, MakeMyTrip) bookable inside the event context.
05Flights — partner inventory (IndiGo, MakeMyTrip) bookable inside the event context.
Hotels — accommodation near the venue, matched to event dates and party size.
06Hotels — accommodation near the venue, matched to event dates and party size.
Live event — stream, ranked fan chat and on-ground meetups when the show is on.
07Live event — stream, ranked fan chat and on-ground meetups when the show is on.

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